Digital Champion

The use of digital technology is increasing in our workplaces and in our personal lives, from accessing digital payslips to paying council tax online, we all need to develop our digital skills to keep up with changing technologies.

Digital Champions are trained volunteers who can support colleagues learn new digital skills, gain digital confidence and overcome barriers to getting digitally active in the workplace.

Digital Champions could show someone how to book leave on the staff intranet and other digital tasks lots of us take for granted. When incorporated with the Union Learning Rep role, Digital Champions could deliver short digital learning courses and drop ins for colleagues to help people develop their digital skills.

All you need to become a Digital Champion is a basic understanding of how to use a digital technology and confidence with basic digital skills, plus the time and patience to support someone in their learning.

UNISON’s Digital Champions all receive access to the Digital Champions Network – a UK Wide platform for Digital Champions working and volunteering in lots of different organisations.

UNISON and The Digital Champions Network offer:

  • Free online training and resources
  • A community of Digital Champions to share ideas with
  • Face-to-face events
  • Certificates and Open Badges

To find out more about seeing up a Digital Champions project in your workplace or to register your interest to sign up to the Network, please email:

“Since becoming a Digital Champion, I have been able to support my colleagues and customers with confidence. Supporting learners gives me great satisfaction, especially when learners do not think they can use digital and I watch them grow with confidence and eagerness to learn more.” – Linda Slasor, Union Learning Rep and Digital Champion, Newcastle City Council Branch


Getting started with your Digital Champions project

Online Learning Opportunities

Essential Digital Skills Learning Survey

Digital Confidence Learning Survey

Using the Internet Learning Survey

Using Social Media Learning Survey

Using Email Learning Survey

Personal Digital Skills Learning Survey

Digital Learning Survey for NHS Staff

Digital Learning Survey for Schools Staff

Useful sites for Digital Champions

Photograph © Jess Hurd/