Call us on 0800 0857 857
1 – 2 July 2025
Online via Microsoft Teams
Attendees will leave this two-day online course with the basic skills necessary to create, edit, format and manipulate spreadsheet data.
No previous experience of Excel is necessary, but attendees should have a basic understanding of PCs, including familiarity with keyboard and mouse.
This course will be delivered via Microsoft Teams over two morning sessions:
– Tuesday 1st July, 9:30 – 13:00 pm
– Wednesday 2nd July, 9:30 – 13:00 pm
3 July 2025 4:00pm–6:30pm
Online via Microsoft Teams
This online workshop is open to any UNISON member but it is particularly aimed at those who work with children and young people.
8 July 2025 9:00am–12:00pm
Taking place online via Zoom
This session will focus on neurodiversity, fostering inclusivity and understanding colleagues and clients who may have neurodivergent conditions.
8 July 2025 1:00pm–4:00pm
Online via Zoom
A virtual workshop recommended for anyone working with children or adults with autism.
15 – 16 July 2025
Online via Microsoft Teams
An intermediate level course for those with some experience and knowledge of MS Excel who are interested in building up their skills.
This course will be delivered on Teams and it will take place over two morning sessions:
Tuesday 15th July – 9:30am to 13:00pm
Wednesday 16th July – 9:30am to 13:00pm
30 July 2025 9:00am–12:00pm
This two hour course is delivered via Zoom and is aimed at members tackling difficult conversations or topics, or who may often have service users who are aggressive or angry on the telephone. Learn how to communicate effectively over the telephone and how to de-escalate challenging callers. On completion of this Dealing with Difficult Telephone […]
30 July 2025 1:00pm–4:00pm
Online via Zoom
This course is aimed at members who are required to work alone or visit service users or clients at their homes or other locations outside of the office.
6 August 2025 12:00pm–1:00pm
Online via Microsoft Teams
This bitesize 60 minute workshop is suitable for all members who want support in understanding how to communicate better in a range of situations, to differing audiences and for differing reasons.
13 August 2025 10:00am–1:00pm
An online course via Microsoft Teams for members who are interested in getting started with mentoring
