Call us on 0800 0857 857
27 August 2025 9:00am–12:00pm
Online via Zoom
This course will be of benefit to members who are required to deal with angry, aggressive or challenging young people through the course of their work. Learn how to communicate effectively and how to apply practical strategies to de-escalate and resolve conflict.
27 August 2025 1:00pm–4:00pm
Online via Zoom
This course is aimed at members who may be required to work with angry, aggressive or challenging people during their working day.
10 September 2025 1:00pm–2:00pm
Online via Microsoft Teams
The content of this session is relevant to all UNSION workplaces and it guides you through the features and strategies to enable you to deliver timely and appropriate care to those you are supporting.
17 September 2025 9:00am–4:30pm
It can be difficult to recognise when members have a realistic chance of proving race discrimination and activists may lack confidence in this area. This course will give practical skills for discussing members’ concerns and recognising potential cases. More generally, it will build skills of interviewing members and analysing evidence which can be applied to […]
24 September 2025 11:00am–12:00pm
Online via Microsoft Teams
This workshop, created and delivered by UNISON, is designed to provide ways in which you can make your groceries go further.
24 September 2025 9:00am–1:00pm
Looking at protected characteristics under the Equality Act, this half day course will talk about discrimination on the basis of religion or philosophical belief. The session will cover direct discrimination against workers because of their religion; the position when workers need time off for religious Sabbaths, holidays or prayers; free speech and the limits to […]
4 November 2025 2:00pm–3:00pm
Online via Microsoft Teams
This workshop, created and delivered by UNISON, is designed to provide ways in which you can make your groceries go further.
13 November 2025 9:00am–1:00pm
A recent addition to our set of on-line courses looking at protected characteristics under the Equality Act, this half day course will talk about discrimination on the basis of age. This half day age discrimination course will look at the meaning of ‘age’ under the Equality Act; the unique defence to direct age discrimination; and […]
17 – 21 November 2025
Our Organising for Health and Safety course is essential for new health and safety representatives. We are now offering an option whereby reps can complete the whole course in one week. Our online course is delivered by experienced TUC tutors at West Thames College via Microsoft Teams. The closing date for applications is 3rd November […]
