Your Skills, Your Future

5 August 2026 4:00pm–5:00pm

Online via Microsoft Teams

This bitesize 60 minute UNISON webinar, delivered via teams, is suitable for all members who want support in understanding how to recognise and utilise their skills and build self-confidence.

Dealing with Difficult Face to Face Conversations

24 August 2026 1:30pm–4:30pm

Online via Zoom

This online course, delivered by a specialist conflict management tutor from 2Resolve, via zoom is aimed at all members who have face to face conversations during their work day and may often be faced with tackling difficult conversations or topics, or who may have conversations with people who are aggressive or angry while face to face.

Dealing with Difficult Telephone Calls

25 September 2026 9:30am–12:30pm

Online via Zoom

This online course delivered by a specialist conflict management tutor from 2resolve is delivered via Zoom and is aimed at all members who need to make telephone calls at work and may often be faced with tackling difficult conversations or topics over the telephone, or who may have phone calls with people who are aggressive or angry while on a call.

Advanced Employment Law – Age Discrimination 2026

11 November 2026 9:00am–1:00pm

A recent addition to our set of on-line courses looking at protected characteristics under the Equality Act, this half day course will talk about discrimination on the basis of age. This half day age discrimination course will look at the meaning of ‘age’ under the Equality Act; the unique defence to direct age discrimination; and […]