This course is aimed at members who are required to work alone or visit service users or clients at their homes or other locations outside of the office. You will learn how to plan visits to reduce personal safety risks, how to complete dynamic risk assessments and how to deal with potentially aggressive situations. It will be delivered via Teams by an experienced specialist tutor.
You will learn how to plan visits to reduce personal safety risks, how to complete dynamic risk assessments and how to deal with potentially aggressive situations. It will be delivered via Teams by an experienced specialist tutor.
On completion of this Lone Worker Training course you will be able to:
· Understand the dual responsibilities of employers and employees for reducing risk
· Understand why you need a clear plan when lone working
· Discuss what lone working is and identify specific risks that lone workers face
· Have a clear understanding of key legislation that relates to lone working
· Risk assess lone working situations
· Interpret body language and be more aware of the signals that you are projecting
· Use practical techniques to manage aggressive situations
Participation expectations
Attendees should expect to fully participate in this session involving up to 30 people. If possible, you should have your camera on and interact with the tutor and other attendees via your mic and the group chat.
Session Details
The session will be held on Zoom on Wednesday 30th July from 13:00pm to 16:00pm
Spaces are limited and will be allocated on a first come, first served, basis – if there is high demand for this course we will look, where possible to put more on to meet this need.
To apply for a place, please use the form below: