Eyes looking up or down? Crossing arms? Serious face? Purposefully low-pitched voice?
It’s a fact that words are not enough, and we communicate with each other also using our bodies. Non-verbal communication covers a lot of things we don’t actually say out loud. First impressions matter and a smile makes others feel more positively about you. But is it really true that only 7% of our communication is verbal?
The Body Language certification is Skills Club’s pick for April.
UNISON pays for members’ access to Skills Academy catalogue. You just need to apply for an account on the UNISON Learning website and you’re good to go and learn.
The course aims to improve our communication skills which are important both in our working and personal lives. It takes roughly 15 hours and is CPD accredited.
The Body Language certification course covers:
- The importance of body language as part of communication in general; how it is interpreted in different cultures and how it has been interpreted throughout history;
- How to read body language through non-verbal signals, such as gestures, postures and expressions, as well as how to spot lying behaviours and negative body language in an individual and what to do if you identify such signs;
- Using body language in a professional and business capacity in the workplace and the important role that it plays, such as when interviewing candidates, negotiating deals or resolving customer issues;
- Using body language in a personal capacity and how to foster positive relationships built on honest communication.
You can see the full Body Language certification course description on the website. Just remember that you need to have a UNISON allocated account to access it for free. The course duration is roughly fifteen hours and carries a CPD certification.
UNISON’s Skills Club discovers a new online course to take each month. The courses are self-guided so you can choose where and when to learn. The courses offer members food for thought, opportunities for continuous professional development (CPD) and learning for fun.