Call us on 0800 0857 857
9 March 2023 1:30pm–4:00pm
This virtual course, delivered using Microsoft Teams by a specialist tutor is aimed at Social workers who may be required to work with angry, aggressive or challenging people in the course of their work day. Learn how to communicate effectively and how to apply practical strategies to de-escalate and resolve conflict. On completion of this […]
7 March 2023 1:30pm–4:00pm
This course is aimed at social workers who are required to work alone or visit service users or clients at their homes or other locations outside of the office. This virtual course will Increase your understanding of the risks associated with lone working and the key legislation that relates to this, including responsibilities of employers […]
21 February 2023 1:30pm–4:00pm
This ½ day online course delivered by a specialist tutor via Microsoft Teams is aimed at local government workers who may often face anger and aggression from service users this course aims to share best practice and build on your existing knowledge and skills. You will learn how to remain calm and further develop your […]
21 February 2023 10:00am–12:30pm
This ½ day online course delivered by a specialist tutor via Microsoft Teams is aimed at local government workers who regularly use the telephone for work and may often be faced with tackling difficult conversations or topics, or who may often have service users who are aggressive or angry on the telephone. Learn how to […]
8 – 9 February 2023
An intermediate level course for those with some experience and knowledge of MS Excel who are interested in building up their skills.
17 – 28 October 2022
Our popular Financial Wellbeing series returns – and this year we are offering more workshops than ever before. From payslips to pensions, credit cards to cookery, we have something for all UNISON members, no matter what financial challenge you’re currently facing.
10 October 2022 11:00am–2:00pm
The UNISON anti-privatisation training is for UNISON local government activists to understand the problem of privatisation and learn about successful campaigns elsewhere.
19 May 2022
Are you a Disabled Members Branch Officer or Contact or a Disabled Member who wants to get more active in your branch? The May sessions of our popular one day Disabled Members’ Branch Officer training are now oversubscribed and applications are closed. We will be running more sessions in the Autumn and you can join […]
12 April 2022 5:30pm–7:30pm
UNISON Centre, 130 Euston Road, London, NW1 2AY
** For UNISON members in Greater London region only**
Do you want to improve your English skills?
Functional Skills English qualifications are designed to give you the skills to operate confidently, effectively and independently in education, work and everyday life.
3 November 2021 12:30pm–2:00pm
