A good manager communicates well

It’s important to be able to communicate with others in all walks of life but these skills are absolutely vital for managers and team leaders. Whether you are already leading teams or a rising star UNISON College offers a self-directed online course for you to improve your skills.  Communication techniques for managers certification course from […]

Take a minute for taking minutes

Taking minutes is a skill that is exceptionally useful for many of us at work. Who wouldn’t want to have access to concise meeting minutes that provide a helpful record of the event?  It’s also a skill that definitely makes union activists’ life easier not to mention any clubs and associations where we meet others, […]